Aircraft accidents--New York (State)--Clarence]]>
The twin-engine turboprop belonged to Colgan Air, a regional airline company serving Continental Airlines. The flight had originated in Newark, New Jersey. It crashed only a few miles from the Buffalo-Niagara International Airport.

This composite of stories begins the night of the crash. WIVB-TV’s Lisa Flynn was the first to report that it was a commercial airliner that crashed, not a small plane, as had been first thought. The crash sent a shock wave across Western New York. Many of the victims were from the Buffalo area.

Families and friends of those who perished in the crash remembered their loved ones during grief stricken moments, and Western New York went through a period of mourning. Many questions were raised about the cause of the crash and whether the crew had been properly trained to operate this particular aircraft. Family members began attending hearings in Washington DC and closely followed the investigation.

A year after the crash, the National Transportation Safety Board determined that pilot error was the probable cause of the accident. Captain Marvin Renslow had failed to correctly respond to a stall, which is the sudden reduction in lift of an aircraft. The pilot had pulled back on the control column, tilting the nose of the plane up instead of lowering it and applying full power.

Families had begun questioning whether Federal Aviation Administration regulations for regional airlines were adequate. Critical safety issues raised included pilot training and fatigue. On the one year anniversary of the crash, family members and supporters walked from the accident site on Long Street in Clarence to the Buffalo Niagara International Airport to draw attention to their cause.

In a series of WIVB investigative reports, Rich Newberg revealed that internal emails from Colgan Airlines were obtained by lawyers representing the relatives of deceased passengers. They indicated that pilot Marvin Renslow had training problems and appeared not ready to handle the Bombardier Q400 aircraft. However, a month later he was flying the plane. When Newberg questioned an attorney representing Colgan Air, he maintained that Capt. Renslow was qualified to fly the plane.

Attorneys representing the crash victims determined that Colgan Air had been expanding air routes and moving to fifteen of the bigger models of the Q 400 planes. Attorney Hugh Russ said Colgan was “desperately looking for pilots to fly these planes.” Russ said, “These emails in our judgement prove that Colgan sacrificed safety for profits.”

Families charged that Colgan Air had withheld the emails during the investigation by the National Transportation Safety Board. The NTSB then ordered Colgan Air’s parent company, Pinnacle Airlines, to produce the internal emails in question. The company said it would comply.

A former Colgan Air crew scheduler came forward and told Newberg that the airline would fly pilots who lacked sleep to cover each leg of a flight itinerary. Colgan had no comment.

Eventually, the families, after many trips to Washington, got the FAA to implement tougher regulations including more hours of flight training and a requirement that airlines keep more extensive records detailing how pilots performed during training. Measures were also implemented to cut down on pilot fatigue.

Deborah Hersman, who was chair of the NTSB, told Rich Newberg, “…the families in this accident have been simply amazing. We have seen some incredible grace come out of the people who have gone through the worst experience of their life to really come together and try to determine if there’s anything good that can come from this, to make sure that no one has to go through what they went through. They have been a strong voice. They have been aggressive. They’ve been educated on the issues, and they’ve been a great help to the safety board as we try to focus attention on the issues related to this accident.”]]> Newberg, Rich]]> Murphy, Kurt (Graphic Artist)]]> Walker, Jacquie (Anchor)]]> Postles, Don (Anchor)]]> Flynn, Lisa (Reporter) ]]> Macko, Rob (Reporter)]]> Moretti, Luke (Reporter)]]> Newberg, Rich (Reporter)]]> Shultz, Lorey (Reporter)]]> eng]]>